Provable medical transport
Urgent transport of medical shipments, laboratory samples and time-critical documents
For hospitals, laboratories, pharmacies and out-of-hours GP services in the Netherlands. Every ride produces proof: times, signature and measured temperature.
We cover the whole of the Netherlands. The response time is stated per request, based on where we are at that moment.
Recorded per ride
- Requested time
- 08:30
- Actual time
- 08:24
- Signed by
- R. Jansen, receiving analyst
- Measured temperature
- 4.6 °C
Sample data.
What do you need?
Structural or extra capacity
Fixed routes, standby, or cover during peaks and outages alongside your own transport.
Fixed routes and standbyProcurement, quality or compliance
The conditions, documentation and proof you want to assess in advance.
Quality and complianceWhat we carry
UrgentX Transport carries medical shipments between healthcare providers and laboratories, business customers only.
Urgent ride
Collected on request and driven straight through, without transhipment or combining with other shipments.
More about urgent rideLaboratory samples
Recognition and segregated transport of Category B biological substances, with transit time and temperature recorded per ride.
More about laboratory samplesRefrigerated and conditioned
Insulated boxes for 2-8 °C and 15-25 °C. Deviations are reported and recorded.
More about refrigerated and conditionedHow the proof works
Your quality department gets a record per ride, not a promise.
At pickup and delivery we record the actual time next to the requested time, and the name and role of the person signing. The driver measures the temperature at pickup and at delivery and records it with the time and his name. Whatever was not measured is shown as not recorded. The record is in the portal, per ride, on screen.
Quality and complianceFrom request to invoice
1
Request
Via the form or the portal, or by phone. You give the pickup and delivery address, the preferred pickup time, the kind of shipment and the temperature condition. No patient data; the form says so as well.
2
Confirmation
By e-mail, with ride number, expected pickup and delivery time and rate. If the preferred time does not fit, we call before we confirm. A request that has not yet been confirmed shows as such in the portal.
3
Ride with proof
At pickup and delivery we record the actual time and have the recipient sign with name and role. The driver measures the temperature at pickup and at delivery and records it with the time and his name. Delay or deviation is reported immediately to the contact given.
4
Completion and invoice
The ride is closed with the record in the portal. Every ride has its own ride number, which appears on the invoice. A draft invoice never reaches you; you only see final invoices.
Request a ride
You give the pickup and delivery address, the preferred pickup time and the temperature condition. We confirm by e-mail with ride number, expected times and rate before we drive.